Adding to its executive suite, RatPac Controls has hired Nancy Murray in a new role as director of customer experience in an effort to streamline their clients’ experience. With over 25 years in the motion picture, television and broadcast industry, Murray brings a diverse background in lighting that complements RatPac Controls’ mission.
“We had been looking to fill the role for quite some time and were thrilled to find that Nancy had the right combination of skills and knowledge,” said Nick Stabile, EVP of sales and marketing. “She is a great addition to our pool of growing talent at RatPac Controls.”
“Having worked in this industry for many years, I have a deep love and appreciation for the products and technology that drive production,” said Murray. “I enjoy managing multiple client projects; and I am thrilled to bring my skills and knowledge of this industry to RatPac Controls. I believe my history provides a framework that will add value to the RatPac Controls team. I am passionate about this industry and look forward to working in a positive driven work environment.”
A graduate of Columbia College Chicago, Murray began working in film production as an electrician and best boy. She began her career in LA at Hollywood’s Birns & Sawyer, followed by a 14-year tenure at Mole-Richardson where she provided guidance in problem-solving customer lighting and distribution needs, developed new client relationships and led the sales and marketing teams to increased profitability and efficiency.
As an Associate member of the American Society of Cinematographers, Murray is actively involved in the Motion Imaging Technology Council (MITC) Lighting Committee and the ASC Awards Committee. She continues to mentor cinematography students who participate in the Columbia College Chicago (CCC) Semester in LA (SiLA) program.
Murray will work closely with Stabile to oversee the development and implementation of company-wide initiatives that improve customer relations and brand loyalty, bringing her unique perspective and talent to the lighting industry. “We look forward to a great collaboration with Nancy, who has been invested in our industry for so long,” said Stabile. “She already brings so much to the table with her relationships and comprehension of what we do at RatPac Controls.”
Murray starts immediately and is based in the Burbank office.